Refund & Return Policy

Refund & Return Policy

 

At TreEssentials, your satisfaction is our top priority. We stand behind the quality of our products, and we want you to shop with confidence. That’s why we offer a FREE 14-Day Return Policy on all eligible orders.

How It Works:

  • You have 14 calendar days from the day your item is delivered to request a return.
  • Returns are completely free — no restocking fees or return shipping costs.
  • To be eligible, your item must be:
    • Unworn and in its original condition
    • In the original packaging with all tags, accessories, and documentation included

How to Start a Return:

  1. in to your account on our website.
  2. Go to your order history and select the item you’d like to return.
  3. Click “Start a Return” and follow the instructions provided.
  4. A prepaid return label will be generated for you.
  5. Once we receive and inspect the item, we’ll process your refund within 3–5 business days to your original payment method.

Please Note:

  • Items returned after 14 days may not be accepted.
  • Final sale items, custom pieces, or items marked “non-returnable” cannot be returned.
  • Refunds may take a few additional days to appear in your account depending on your bank or card issuer.

 

Need Help?

 

Feel free to reach out to us at info@essentialstre.com — we’re happy to assist.